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October 27th, 2009 admin Leave a comment Go to comments

Tele Converter All

How To Get Business From Your Email Enquiries

Does your business get a lot of email inquiries? You know the type I mean - where all the information you have of the enquirer is their email address.

Isn't it frustrating when you reply to the email and hear nothing back? Then you send a follow up email and still nothing! Finally in desperation you send a third email with your best price and nothing... nada... nil response!

You finally give up out of sheer frustration. So how is it possible to turn this type of inquiry into a sale?

Don't give up hope yet as I have some possible solutions. Instead of responding with a sales pitch straight why not ask some questions first?

Possible questions include:

How did you find our company details?
When do you need delivery?
What number can I reach you on?
Who do you currently buy from?
Why are you thinking of changing suppliers?
How often do you place an order?
What are your views on X, Y & Z?

Your aim surely has to be to elicit a response and if possible further contact details like a phone number. By responding with a question, you can gauge the level of interest and avoid wasting precious time on "tyre kickers."

Try to ask some questions that can not be answered with a straight yes or no. Instead ask leading questions that must get the enquirer thinking.

If your standard response is not working why not try the above approach? To get business from an email inquiry you must get the client communicating and if possible talking as soon as possible. This is the only way you are going to achieve results.

You also need to build rapport with your potential clients, and instill confidence. They need to be persuaded they are making the right decision. By asking leading questions you are demonstrating that you treat their inquiry with respect.

Why not prepare a standard questionnaire to send out to all initial inquiries? If somebody can not be bothered answering some basic questions then it does not make sense wasting any more time on them.

Another great idea is to hold a weekly conference call for initial inquiries. Some potential clients might not be ready for a one on one chat but would happily attend a tele-seminar without feeling threatened.

Personally I do not like the idea of giving a price based on an email inquiry. If the price is all the buyer is interested in then chances are that you will lose this customer pretty quickly even if you do manage to get their business.

If you do give a price by email and it gets rejected then reply "If price is the only issue then why don't you give me a call? We have some great deals but I would rather we talk first before I send you a quote."

Have you had an email inquiry recently? How much more successful would you be if you could double your conversion rate? Let the games begin!

About the Author

Naz Daud - CityLocal Business & Franchise Opportunity
Business Franchises and UK Business Directory

Business Opportunity & Franchise Opportunity

How to put a DVD onto Nokia N96?

Hi all,

As my title suggests, I have a dvd of which is not a film, but a series off the tele and am wondering how I can convert it to watch on my Nokia N96.

I have put vids on the phone before by converting short clips from FLV to MP4, no probs, but the above problem is driving me up the wall.

I just want to rip onto my hard drive as individual episodes (which I think DVD Shrink will allow you to do?) then convert to say MP4, as 3GP's quality is crap...

I do have WinAVi converter, but this only converts about half a minute??? for some reason...And it's paid for..and keeps crashing...

Still.. any help with this would be fan..dabby..dozy...

Thanks

Sorry, but copy protection on the DVD prevents anyone from tcopying the contents. Without this, there is no point to DVD's, as everyone would make cheap copies to give to your mates.

So sorry, but there is no way to get a DVD onto your Phone.

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